Careers

A strong team

SBK Telecom is a telecommunications leader across Quebec and continues to expand to the rest of the country. We are known for our approach based on expertise, professionalism and excellence of our solution. We always keep an eye out to welcome motivated people who share our values. Want to work in a business where you can excel? We’re here to help you do that!

Little things mean a lot

Because we know that the working world has changed a lot and especially because we want our colleagues to work in optimal conditions, here are some of the benefits our members enjoy. Have a request? We’re listening!

Flexible hours

Mobile phone and laptop

Insurance program

Hybrid work environment

Work-life balance

Sports and recreational activities

Annual vacation upon start

Account manager

JOB SUMMARY

We are constantly looking to add new players to business development team in charge of planning sales strategies across multiple verticals. Team members plan activities necessary to grow and retain their customers to recognize opportunities and effectively manage the full sales cycle. They are in charge of reviewing customer business requirements, developing and maintain privileged professional relationships with business stakeholders. Our account manager team are at the forefront of our hosted ip telephony service offering and ensure constant presence in the industry. Every business requirement they face is translated to a success story to our constantly growing customer base.

MAIN FUNCTIONS

• Develop strong business relationships with clients

• Be present in the market by participating in various networking activities and events with clients

• Listen to and understand customer requirements and quickly tanslate them to the proper SBK service offering

• Meet and exceed sales, revenue and business development goals through new customer acquisition.

• Develop account plans to meet and satisfy our customers needs

• Update the CRM tool and present strategic/tactical plans to meet business requirements

REQUIRED PROFILE

Skills, Experience and Training

• Best in class client orientation

• Ability to act as a trusted advisor to the client

• Become a reference for customers in the industry

• Demonstrate high level interpersonal skills

• Knowledge of the Telecom and IP Telephony industry

• Knowledge of basic principles at local area network (LAN) level

• Be self-directed, creative, proactive and demonstrate initiative

• Good business sense

• Be comfortable working in a team environment

• Exercise sound judgment, integrity, professionalism and ethics

• Good knowledge of required IT tools (Office Suite, Hubspot)

• Possess a valid driver’s license

• Must own car to attend various customer meetings.

• Ability to communicate with customers and different levels of the organization

• Excellent written and verbal communication, English and French

• University education in business administration or equivalent experience

• Minimum of 5 years of experience in telecommunications sales

ADVANTAGES

• Mobile phone and function laptop

• Group Benefits Program

• Sports and recreational activities

• Annual vacation upon start of role

WORK CONDITIONS

• Competitive base salary related to experience and reputation

• High commissions upon signing

• Travel Allowance

• Flexible hours

• Working in hybrid mode

CONTACT US:
To apply, please send us your resume at carrieres@sbktelecom.com or via the form below.

Systems and network administrator

JOB SUMMARY

We are looking for a systems and network administrator to join our Customer experience Center team. The candidate will be called upon to provide second and third level support to our teams and customers in charge of our enterprise cloud solutions.
The candidate will be required to work on server, LAN, WAN and security infrastructure projects for our cloud infrastrcture.

MAIN FUNCTIONS

• Will provide resolution in the event of complex issues in customer deployments.

• Assist team members in resolving more complex issues.

• Diagnose and validate problems based on information provided by customers or team members

• Establish, write and maintain the necessary documentation (procedures and tools).

• Prepare and ensure the execution of test plans and MOPs for any changes or maintenance in the infrastructure

• Will be expected to provide leadership and manager customer escalation if needed.

REQUIRED PROFILE

Skills, experience and education

• Ability to communicate effectively and professionally with clients

• Be resourceful and self-sufficient

• Excellent written and verbal communication in both English and French.

• Spirit and teamwork

• Exercise calm and control when dealing with stressful or irritating situations

• Proven experience in solving network problems

• Working knowledge of different ITIL processes and service center tools.

• Minimum of 5 years of experience in complex IP networks (LAN / WAN / MAN)

• University education in a technical field or equivalent training and experience.

• Cisco CCNA certification

• Cisco CCNP certification (an asset)

In-depth knowledge of the following standards, concepts, technologies and software:

• Routing, BGP, OSPF, DMVPN, IPSEC

• Commutation, LLDP_MED, DSCP, 802.1p, 802.1Q, 802.1x. Spanning Tree, VLAN

• VOIP: SIP, RTP, CT, Telephony Flow Analysis, PBX Dial Plans;

• Intermediate Linux knowledge

• Familiarity with the scripting languages "perl, Pyton, BASH, PHP" and XML.

• Excellent knowledge of Cisco products

• Knowledge of security products (e.g. Cisco, Fortinet, PFSense)

• Very good knowledge of wireless networks and 802.1

• Good comfort level in configuring and maintaining network monitoring systems (SNMP, health checks).

• Familiar with different network storage technologies (SAN, NFS, etc.).

ADVANTAGES
• Mobile and function laptop

• Group insurance program